We’ve done our best to create a Website that anticipates and satisfies our customers’ needs. With that goal in mind, we’ve compiled a list of frequently asked questions. If you do not find an answer to your question here, please contact us.
Do i need to print any vouchers or documents?
No, a printed receipt is not necessary to board the bus. All you need is to show up on the designated pick up point at the right time and when bus arrives give your name to the driver, just that easy.
Can i bring food or drink on board?
No. Food or Drink are not allowed on board of Motor Coach however you may bring water in bottles only.
How should i dress?
Dress comfortable.
What should i bring?
A few important items will be: Camera, Sun Protection, Bottle of Water.
What is the cancellation policy?
All online sales are final, no cancellation refunds are offered, only reschedules by calling or emailing at least 24 Hours in advance. (Subject to availability).
If i don’t show up on the right date, time and place will i be able to reschedule at a later time?
No, you will loose the trip and will need to purchase a new one ir order to go on another date or trip.
Is SMOKING allowed on board?
Smoking is NEVER Allowed on board, including the restroom at any time. We reserve the right to refuse service to anyone at anytime that disregards this rule. This is not just a company policy, it is a FEDERAL LAW.
What about lost items?
We are not responsible for items left / lost in the vehicles.
What about Infants?
Babies under 2 years old may participate for free, but will not have a seat assigned on the bus they will have to travel on their parents lap.